Returns & Exchanges

At JYOTI INDIA, we strive to ensure your home is filled with products you love; however, if you are not completely satisfied, you can return or exchange eligible items within 15 days of delivery. All items must be returned in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the home decor items you wish to return.

2

Prepare the Package

Carefully pack the items in their original JYOTI INDIA box with all tags attached to ensure they are protected during transit.

3

Schedule a Pickup

Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the return package.

4

Quality Check and Refund

After our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing